Treating you fairly

It is our intention to provide a service that meets, if not exceeds, your expectations and you are 

entirely satisfied with all we do.

 

If for any reason you are unhappy, please let us know so that we can try to rectify the situation quickly and smoothly.

 

You can contact us by telephone, email or in writing - Stubbington IFA, 3a Glyn Drive, Stubbington, Hampshire, PO14 2PJ

 
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.
 
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk, or by contacting them on 0800 0234567.